DO NOT USE FNB EVER
I’m absolutely outraged, FNB keeps taking my money for a personal loan that has been paid off – they take R1020 on a daily basis and I have phoned every day for two weeks now. I’ve gone in to the bank but no one can help me – I am so upset – I’ve lost over R3000 in the past week – I can’t pay my studies because they keep taking my money. I tried phoning again this morning and I was told that they are having technical issues regarding their debit orders and that I must phone back in an hour – AFTER someone phoned me yesterday and assured me that the debit order was stopped (NOTHING HAS CHANGED) I cannot believe that FNB is considered one of the best banks, because they actually ***** your money and they could not care less about their customers! WORST BANK EVER
Good day Sumé Strydom,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to FNB Loans who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Sumé Strydom,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to FNB Loans who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)