DO NOT USE FNB

DO NOT USE FNB! The customer service is an absolute joke and even people who are meant to assist will tell you to phone other departments. I was also told that managers do not know how to assist and I will need to phone other people and they dont even know email addresses on how to escalate.

Furthermore, the person who i was in contact with kept calling me a different surname.. just taking a random surname based on how i sound and calling me that?! what a joke! I WILL NOT RECOMMEND ANYBODY TO USE FNB!

I have been a customer of theirs since 2014 and had no issues when i did not have to deal with them, my father passed away roughly a year ago and it has been a constant struggle with FNB!

The above rant is because i am trying to pay money into my dads bond whilst the estate is being closed and FNB is absolutely clueless!! during this time FNB keep on stacking up the interest and not responding to emails. very professional!