DO NOT USE, DO NOT CONTACT, BOYCOTT

LITERALLY DON'T WASTE YOUR TIME Worst service imaginable!

Reviewed earlier but they got back to me, ensured everything would be sorted, an utter LIE!!

App**** online for their business banking more than a month ago, got no response, then beginning last week I went to the Blue Route branch, was then told no I must apply online, even after telling her that I already have and nothing happened, she said but that's what I must do. Then went again that day, app**** again, no contact... two days later I tried to phone customer service, can't get through because my ID doesn't match a current client. Then app**** again online, two days later, no contact, then submitted my original, now deleted, review, FNB literally rep**** within 10 minutes and I received a ticket number for my complaint via email and received an SMS, 10 minutes, they rep**** to a complaint within 10 MINUTES, and they couldn't contact me in a week, let alone a literal month?!?!?! This was a Thursday, they then only phoned me on the following Monday in which I was just given excuses, literally they told me they would be in contact within 48 hours....

Then I reluctantly went through the proceedings for opening an account, because I was assured everything would be done as quickly as possible. I was informed I would receive an email with forms to complete within 48 hours, i am now sitting on Wednesday at 10pm, bear in mind my phone call was Monday at 16:30, haven't received any email, can't connect to any FNB online banking portal, my ID is not a clients ID, I phoned that's what customer service said.

Plus the courier has already contacted me for delivering my card, and I must pay the R90 courier fee, bear in mind I initially went in store to open the account after waiting a month to hear back from them?!?!?! Truly a company that only care about taking your money.

DO NOT EVEN INTERACT WITH THIS COMPANY THEY DO NOT CARE. LITERALLY ANY OTHER BANK WILL AT LEAST CONTACT YOU