1 reviews | Active since Jun 2016

09 May 2017, 11:01

DO NOT UPGRADE TO FNB PRIVATE CLIENT

<p>FNB tells me i will receive more ebucks by spending the same amount of money if i upgrade to private client. (R150 more than premier). last year i got over R300- R1000 worth of ebucks. this month i got R75 ebucks with my new private account, That's R11700 spent with my credit card only. What a joke. I'm trying to get back on to the premier account now, lets see if my banker replies to any of my 3 emails i sent this morning.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply09 May 2017, 11:38
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: *** (option 1)