DO NOT TAKE OUT INSURANCE WITH FNB

FNB insurance WILL NOT communicate with you. I put a claim through in January 2023. Every second day I called to follow up. Eveey second day I have my story on repeat to different consultants who assure me that Tumelo Pilane will get back to me. Tumelo has never rep**** to wven one of my emails, he/she has never returned one of my calls. One day I called and I was told in a very rude consultant “what do you want your claim was rejected, we will send you the rejection letter. To date I have not received no rejection letter. I sent several emails requesting the rejection letter to enable me to contest claim and to take this matter up with Ombudsman but I cannot because I was once again told by FNB that I cannot contest the claim or take it up without the rejection letter. I am still calling and emailimg for that rejection letter. Irs now March 2023 and I am completely ignored. I have sent pics as proof of the electric fence being broken and showed forced entry onto my property but because my laptops were ****** during the day there was no physical forced entry into my house because doors and windows are opened. FNB will reject your claim if theres no firced entry onto the property. They will not accept the perpetrator entered your property through an open door or window during the day. You can show them proof of forced entry onto your property and it will not be considered. And you will not get any help, returned calls, email correspondence, ABSOLUTELY NOTHING from FNB. Please do not consider taking any type of Insurance with them. I have never dealt with such bad customer care in my life.