Do NOT SWITCH to FNB!!!!!!

If it was not so difficult, I would have kept my money under the mattress like our president. I am trying to pay someone, but the banking app and online banking "is experiencing technical difficulties", so I cannot add a recipient. I can do a once-off payment, but cannot get proof of payment! And no, they don't know how long it is going to be a problem. Really? It is 2022 and we don't know when the "technical difficulties" will be sorted? If this bank did not have "system errors" and "technical difficulties" to blame, I wonder what else they would have come up with. Because computers and networks work themselves, right? We cannot possibly think of blaming the humans who are supposed to keep these things up and running. And all they say is "we apologise for the inconvenience". As if that solves the problem. I feel like I am held hostage by this bank. If you are not banking with FNB yet, DO NOT SWITCH! Stay where you are! Unless you are happy with nonsense like this.