Do not switch to FNB

Item: FNB (First National Bank)
Rating: 1
Author: Nitesh R

i bank with FNB. Asked my partner to switch banks, what a BIG mistake. Process was slow and stressful because FNB are NOT EFFICIENT in switching banks. All my partners debit orders did not go through because FNB did not inform my partner that she was not FICA compliant. What a disgraceful pathetic bank.

Helpful (0)

Replies (3)

FNB (First National Bank)'s replyOfficial

05 Jul 2018, 10:02

Good Day Nitesh Rabikrisson,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***

FNB (First National Bank)'s reply05 Jul 2018, 10:02

Official

Good Day Nitesh Rabikrisson,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***

Nitesh R's updateReviewer Update

05 Jul 2018, 10:06

This is going to reflect negatively on my partners credit profile. We were planning to purchase a family home and now this is going to reflect badly on a bond application. How will FNB correct this ?

Nitesh R's update05 Jul 2018, 10:06

Reviewer Update

This is going to reflect negatively on my partners credit profile. We were planning to purchase a family home and now this is going to reflect badly on a bond application. How will FNB correct this ?

Nitesh R's updateReviewer Update

06 Jul 2018, 10:43

Still have not received a reply regarding my partners credit profile, but FNB conveniently rep**** trying to shift the blame on the debit order switching.

Nitesh R's update06 Jul 2018, 10:43

Reviewer Update

Still have not received a reply regarding my partners credit profile, but FNB conveniently rep**** trying to shift the blame on the debit order switching.