LG
Lynne G
1 reviews | Active since Mar 2012
28 Aug 2019, 10:29
Do not receive OTP when purchasing with Ebucks on Takealot
After all this time, i still do not receive an OTP when making a purchase on Takealot using Ebucks. Obviously Ebucks and FNB are not the same company either, because Ebucks tested and proved that the transaction goes through but alas. Please FNB, can we get this resolved now. Note: I do receive OTPs while online banking Note 2: No, I do not wish to have the app on my phone
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FNB (First National Bank)'s replyOfficial
28 Aug 2019, 11:12Good Day Lynne
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
Ref: ***NF
Regards,
Regards,
Hello Peter Team
Tel number: ***
FNB (First National Bank)'s reply28 Aug 2019, 11:12
Official
Good Day Lynne
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
Ref: ***NF
Regards,
Regards,
Hello Peter Team
Tel number: ***