GB
George B

1 reviews | Active since Aug 2012

08 Feb 2022, 11:33

DO NOT open an FNB Business account

If you want to open a business account do not ever consider FNB.

They fail to meet their own deadlines to send and process required documentation and they also fail to tell me how to get into either online banking or via their all controlling app. As a result I cannot pay suppliers and they are setting about killing my business before it even gets going.

They then expect me to call them at my expense to sort out their absolutely appalling service - which they are more than happy to charge you service fees to not give.

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Replies (2)
GB
George B's update09 Feb 2022, 10:22
Reviewer Update
Little wonder that you want to keep your reply hidden. You have assigned this as a high priority case with a reply timeline of 24 - 48 hours. Do you seriously think that is High Priority? All you are doing is re-emphasising why people should not bank with FNB
GB
George B's update10 Feb 2022, 10:59
Reviewer Update
And the High Priority complaint that has a 24 - 48 hour resolution time still has not been address as the 45 hour mark approaches. What can you expect from this totally *********** bank that doesn't care about their customers