Do not open a Business Account with FNB! Worse choice you will ever make!

As a new, small business entrepreneur I decided to open my First Business Bank account with FNB. Not only because I've been with the bank for all my years, but they have a statement saying FNB First Business Bank account is the backbone of your business banking relationship with them. So about a week and half ago I app**** to the FNB First Zero Business Bank account, got my card a few days after and then activated online. But only to find when I wanted to use it, paying my suppliers the card didn't work. So I go to the ATM because I thought let me activate it on the ATM. And there I got a HARD LOCK message on the slip. I phoned the Business department of FNB, and they advised me that customer (who is me) is dead!!! So I log a dispute. It's been almost 6 working days now, after numourous phone calls, calls that FNB representative hang-up on me soooo many times because NO ONE AT FNB CAN TAKE RESPONSIBLILTY still now reply. Still no phone call. Only one guy phoned me, had the complete wrong profile of complaint in front of him, and will he so casually ask me so what is my problem!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! FNB your staff is working from home! Guess what... THEY AREN'T WORKING! Get your guys back in the office because your service levels are dropping like flies!!!!!!!!!! Oh and still nobody phoned me to tell me what's going on! Meanwhile, my business suffers and taking losses of income! My next move guys and gals OMBUDSMAN!