Do not open a business account with FNB awful experience so far

App**** to open a trust bank account a week and a half ago, it falls under the business account, after trying for 4 days to get hold of someone to find out if my documents were in order and being told every time that “I’m sure it’s fine if not by tomorrow call back” I find out that apparently the attachments were not on the email, it took four days, hours and hours on the phone to get told this. Eventually I get helped with the documents and am told we will move forward I get sent some documents to sign which I return, and 3 days later I’m still waiting, you phone only to hold on anything from 30 mins to an hour only to get cut off time and time and time again, it’s going on week 2 now and still the account has not been activated. I am beyond frustrated, FNB has gone down the toilet, their call centre agents are quite obviously drowning and only 1 out of 4 actually care about their job. ********** experience so far, will definitely not ever recommend.