1 reviews | Active since Jan 2018
DO NOT open a business account with FNB
I had the worst possible experience trying to open up a business bank account with FNB. I went through the entire application process, handed in all of the necessary documentation and eventually received my business banking card. However, to this day, I am still unable to make any transactions on that account. I have probably spoken to every FNB Call Centre Agent but not one of them can help or tell me what I need to do. It has been two weeks of constant back and forth. The level of service is extremely poor.
You would expect one of our best banks to make sure that the process is smooth and to sort out any issues as soon as possible. Not even the staff at the branch could assist. The information they gave did not help at all.
Horrible service. I would not recommend starting a business account with FNB. It will be a waste of your time and energy.
#FirstNational*****s
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints
Naomi Petersen
*** (option one)
