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Pierre M
1 reviews | Active since Apr 2015
17 Apr 2019, 17:29
Do not move to FnB - False promises
Please do not move to FnB Follow up escalation due to eBuck not being rewarded. I logged the original complaint with eBucks and FnB with no feedback.
After posting a Halo Peter entry they responded immediately and was quick to provided updates and promises of full reimbur*****t of my previous month eBucks as well as my Credit card being linked to FnB.
We are at the following month with none of the previous promises being fulfilled.
Original post: https://www.hellopeter.com/first-national-bank/reviews/do-not-move-to-fnb-for-ebucks-reward-system-and-services-not-working- **********
Please go to another bank . . .
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Replies (1)
FNB (First National Bank)'s replyOfficial
18 Apr 2019, 09:14Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards, Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards, Hello Peter Complaints Team
***
FNB (First National Bank)'s reply18 Apr 2019, 09:14
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards, Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards, Hello Peter Complaints Team
***