AF
Arno F

1 reviews | Active since Feb 2015

06 Mar 2018, 08:24

Do not let FNB set up your business

So I used FNB banking to set up my business... Well needless to say horrible idea, once I paid my money and they set up my business restricting the rights I have to my own business, contacting them is an issue waited 11 minutes on the line and then I decided to cancel the call. Also, all of a sudden the email gets automatic replies "Will get a reply within 3 business days" well even that is not true since I have waited now for more than a week.

So please save yourself the money and do it yourself

0
Replies (3)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Mar 2018, 10:17
Official

Hello

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***

AF
Arno F's update06 Mar 2018, 10:24
Reviewer Update
Thank you for the quick response, appreciate it
FNB (First National Bank)
FNB (First National Bank)'s reply06 Mar 2018, 11:51
Official

Glad to assist