DO NOT LEAVE CAPITEC FOR FNB .........MISTAKE BIG BIG....HUGE MISTAKE!

HOW RIDICULOUS !!!!!!

Worst service I have ever received, I cant believe I left Capitec for this so called innovative bank.

As a brand new client to the bank I got my FNB card on Friday last week and have been struggling to get the card activated since then so that I can view my pin to access my banking app. I have followed all the prompts as stipulated on the card carrier on numerous occasions to no avail. The QR code on the card carrier is also faulty so I am unable to access the pin code. You need the pin code to access the banking APP, Online kicks me out and ATM.

I have been on the phone with FNB the entire day today and been transferred to numerous departments that was supposed to help "How Can We Help You" ....kidding right?! , yet every department I was transferred to told me they can't assist me but will transfer me to the correct department.

Shocking to say the least I am so sorry I ever left Capitec :( Hey FNB get your stuff together!!!