KP
Kirby P
1 reviews | Active since Dec 2015
26 Jan 2023, 11:00
Do not go back
I settled my FNB loan account on the 02 November 2022 and received a paid up letter the very next day. I was then advised that my bureau profile will be updated within 14 days. It has been three months and still nothing. I have countless reference numbers but still nothing. Worst part, the account has been listed twice.
Helpful (0)
Replies (1)0
Replies (1)KP
Kirby P's updateReviewer Update
26 Jan 2023, 12:35The very same department that you have escalated to is the department that has not responded to my query since the 06 January 2023 and I am told that I must wait another 48 hrs. for them just to tell me they have received my complaint. I need assistance urgently there is a reason I needed this sorted out as soon as possible hence I settled the account.
KP
Kirby P's update26 Jan 2023, 12:35
Reviewer Update
The very same department that you have escalated to is the department that has not responded to my query since the 06 January 2023 and I am told that I must wait another 48 hrs. for them just to tell me they have received my complaint. I need assistance urgently there is a reason I needed this sorted out as soon as possible hence I settled the account.