1 reviews | Active since Mar 2011
DO NOT GET A SMART DEVICE FROM FNB!!!
<p>I have been trying for weeks to get assistance with the Sony Xperia M5 I got from FNB smart device.</p> <p>No one picks up the phone at the contact center and no one repsonds to my emails.</p> <p>The device auto shuts down and for it to switch on, you need to plug it into a charger. And I have recenlty found out that the device had been recalled some time last year and they still went ahead and sold me the device.</p> <p> </p>
Thank you for making contact with us.
This serves as confirmation that your concerns has been received and noted. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: 955046
Kind Regards
Complaints Resolution
Melinda Duvenhage
Email address: **********
Tel number: ********** (option one)
Thank you for making contact with us.
This serves as confirmation that your concerns has been received and noted. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: 955046
Kind Regards
Complaints Resolution
Melinda Duvenhage
Email address: **********
Tel number: ********** (option one)