wK
werner K

1 reviews | Active since Jan 2012

28 Jul 2015, 09:40

DO NOT EVER USE FNB FOR ANY BUSINESS BANKING

It has now been 2 f@#$%@#$ months and I still don't have a active account number.<br> <br> I have sent the same documentation over and over and f$#@$% over now. <br> <br> How god damn disjointed are your internal procedures, my god!!!<br> <br> Same **** as the previous time I opened a account.<br> <br> USELESS is all I have to say<br> <br> And mailing your staff is a waste of f@#$%@# time, specifically this lazy f@#$, [Email Removed] I have probably mailed him 20 times in last month.<br> <br> Call centre staff just cut you off if they don't feel like dealing with you<br> <br> I wish with all my heart I had stayed with Standard Bank.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Jul 2015, 09:55
Official
Hello koen.werner,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 728970.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)