ZL
Ziyaad L
1 reviews | Active since Oct 2015
03 Oct 2015, 10:37
DO NOT ENTER FNB COMPETITIONS
FNB summer promotions happen each year and if you have been vigilant enough to notice, the week before the draw, the competition site vanishes and another one replaces it. This year they advertised a competition to win a Mercedes A200 in September and now this has vanished and is replaced with a competition to win R25000 this is without informing the individuals who entered the competition in the first place. They are constantly luring people into these **** competitions to boost sales and then remove them when the draw is meant to take place. How can people be so ************? Especially a reputable company such as FNB.
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Replies (1)FNB (First National Bank)'s replyOfficial
03 Oct 2015, 11:58Hello ZIILII,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 774498.
Kind Regards
Complaints Resolution
Tracey Sonickson
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 774498.
Kind Regards
Complaints Resolution
Tracey Sonickson
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply03 Oct 2015, 11:58
Official
Hello ZIILII,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 774498.
Kind Regards
Complaints Resolution
Tracey Sonickson
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 774498.
Kind Regards
Complaints Resolution
Tracey Sonickson
Email: ***
Tel Number: *** (Option One)
