Do not deal with fnb

FNB is becoming the worst bank to deal with. Once upon a time, a great bank, but now a terrible bank. My partner had a long ***** issue, but eventually, to move forward in life, settled payment for a personal loan she did not take. FNB sent threatening emails, notices, made threatening calls to get their money. She paid a settlement amount in full. And than FNB went silent. No word from them since., Emails have been sent, calls made and still no joy, Eventually FNB said it would take 2 to 3 years for them to issue a settlement letter, and to have her removed from the credit bureau. The Credit act says that a person must be removed within 7 days of settling an account, and be given a settlement letter within 7 days. But FNB clearly believes they are above the law. It is terrible that they treat people this way, bank elsewhere, take loans elsewhere, they give lower interest because they treat people like cattle.