SR
Selwyn R
1 reviews | Active since Nov 2009
11 Feb 2016, 13:52
Do not buy online
While buying online a transaction of mine did not go through (server time out in this case). So the money leaves my account but does not go through to the recipient. I have to wait (up to 3 months) for the recipient to do their banking before this is sorted out.
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
11 Feb 2016, 15:06Hello selwynv,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 866950.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 866950.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply11 Feb 2016, 15:06
Official
Hello selwynv,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 866950.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 866950.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)