SI
Stephen I
1 reviews | Active since Feb 2015
08 Apr 2016, 08:40
Do not buy ebucks vouchers
I tried to buy a Takealot voucher with ebucks. FNB has a problem in that even when you change your email on your profile, their system prepopulates any required fields with the email you gave when originally opening the account, this applies everywhere on FNB not just ebucks. <br> <br> Even though I changed the entry and confirmed it, they sent it to the wrong email and refuse to reissue it. <br> <br> When explain about the systematic programme error with emails, it is like talking to a blank wall.<br> <br> EC: 4ef45623]
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Replies (1)FNB (First National Bank)'s replyOfficial
08 Apr 2016, 08:58Hello Crochunter,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 901894.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 901894.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply08 Apr 2016, 08:58
Official
Hello Crochunter,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 901894.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 901894.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
