1 reviews | Active since Aug 2016
Do NOT bank with FNB PRIVATE BANKING
Fnb Private Banking is possible the most terrible Private banking suite in South Africa. I live abroad and cannot access my funds at all. Im stuck without money because of incompetence. I was promised a simple banking experience yet ive received the worst. The Private Banker allocated to me failed to bother to do the correct activation and i am left with all my money in an account i cannot access. To be told that my private banker does not work on weekends. So its ok to treat clients in Private banking like they are nothing. Call the centre and get further push around. Im stuck in a situation where i have no access to funds for myself as well as my family back home. Fnb you are dissapointing and you failed my family and i. You are terrible and lie to gain clients.
Good Day Shevaun Morris Volson ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Shevaun Morris Volson ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
