DO NOT BANK WITH FNB IF YOU WANT TO KEEP YOUR SANITY!!!

I have been with FNB for so many years and through this year with COVID I have learnt that loyal customers mean absolutely nothing to them. I called FNB on the 11th of September to close an unused Business account which was unused for over 5months. Now if you have a savings pocket or savings account and you don't use it for 3 months they close the account. Low and behold I was charged R235 bank fees for this exact same unused account - even received a very threatening FINAL DEMAND LETTER FOR THE BANK FEES. NICE HEY! So I called and I requested the account be closed. REF ***. To today 6 October the account has not been closed. and I had made it very VERY clear to the consultant on the phone that I will not pay a cent more bank fees for this account. And shame, fnb consultants can't even email. So today, I open my online banking only to see that another R88.10 has been charged on that SAME ACCOUNT! That account should have been closed within 5-7 working days after my call. WHY IS MY ACCOUNT NOT CLOSED!!!!!!!! I am so unhappy with the service from FNB. No business assistance at all. JUST MONEY WASTING AS THEY GET RICH FROM OTHER PEOPLE'S MISERY! Time to get your act together, now is the time where people get rid of companies by not supporting them as a result of BAD SERVICE!

DO NOT JOIN FNB EVER! NOT EVEN AS A LAST RESORT! I HAVE BEEN WITH THEM FOR OVER 20 YEARS AND THIS IS THE BULL**** NONSENSE SERVICE I HAVE TO PUT UP WITH.