Do not bank with FNB

As a loyal private banking client to FNB for over 10years I am absolutely disgusted in the lack of service from the bank. Not only is there poor service from my private Banker but also the bank does not care about its clients or there financial wellbeing. The last year being an FNB client has been a nightmare. I can not wait to be able to move all accounts I am associated with away from FNB. I tried to consolidate my loans that are already with FNB to being 1 payment at 1 interest rate and I was told no they cant assist. To speak to a banker these days you are placed anything from 200-800 in the que and the Covid Loan scheme is a complete mess. I am unable to receive a detailed statement of the amount they claim I owe and on top of that half the time I have to lodge complains just for them to honour the agreement.