DO NOT BANK WITH FNB- DISGUSTING CUSTOMER SERVICE

I posted a complaint regarding R140 that was debited from my account after purchasing airtime off the FNB banking app that was not credited to my account. and was promptly contacted back and advised that my query had been escalated to the relevant department I also received an e-mail and sms confirming the same information additionally saying i would receive feedback within 8 hours, the next day i still had not received any feedback i responded on the mail received from ********** and also reposted a comment on my complaint advising I had not been called and to this day i have received not one communication or apology regarding the delay. FNB has the most disgusting customer service and i will surely be moving my business else where.