1 reviews | Active since Mar 2020
Do not Bank with FNB
A tried to apply for a credit card about 3week ago. I went into the branch at OR Tambo airport I submitted all the required documents was said I met the requirements and said to wait for about a week to come and collect the card. After a week I went back and there was no card was said I must come back or wait for a SMS. Few days later I was called and said they could not processed because of documents and signatures outstanding. I explained that handed in all the documents as requested. The person assisting said I must go to brunch again to just sign everything again. I went back and did it. I then reserved a call and the person assisting me said that they are waiting for my signature I told then I did he keep on informing me that the person assisting me made a mistake and I had to do everything again I decline and ask for everything to be cancelled. I wanted exstra money because I am going on honeymoon and now with this there will not be any exstra I wanted to become a new client but after this FNB will not get my business again. I used to think standard was bad with Service but think FNB just changed my mind. If four employees can't assist one person to apply for credit card I think there a big problem with company training.
