DO NOT BANK WITH FNB!!!

On 27 July I closed my credit card account, it was paid off and I receives my account closure letter. On 7 September I received a statement stating I owe R87 interest. How is this possible if the account is closed? I have been struggling to get some answers out of FNB, everytime I call the consultang on the other side tells me to call a different department, when I contact that department they send me back to the previous one.

I cannot get any answers out of them. When I closed my account I asked that my details be removed and they never contact me again. They also failed to do that. I advise anyone with FNB or wanting to bank with FNB to think twise. They are behind with all of their admin and they fail to follow instructions.

I don’t know what to do anymore, they take their time to respond and does not even try to resolve my issue.