1 reviews | Active since Feb 2010

07 Dec 2016, 09:10

DO NOT BANK WITH FNB

<p>If for some reason you are reading this review with the hopes of switching to FNB, please think again. You will miss out on exciting deals due to the bank being offline, with the bank not even informing you that it is offline. They don't even care when you do lodge a complaint, because I did and after more than a week still no response was received. I guess it's not that big of a deal to them. You pay monthly fees of close to R200 and still receive such a pathetic service. Well this one aint paying that anymore.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply07 Dec 2016, 10:10
Official

Good day Ms. velesca

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is ***.

We assure you that this matter will receive the due attention it deserves and you will receive feedback in 24 to 48 working hours.

Thanks Regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***