MP
Magda P

1 reviews | Active since Aug 2013

19 Feb 2015, 16:29

DO NOT ACCEPT VALID ID DOCUMENTS

Same complaint .... again and again ...<br> Going now for the 2nd month to open a business bank account .... this is the second complaint i am laying about FNB.<br> Phoned me this afternoon to inform me ... .<br> FNB is refusing to open the bank account .... My ID document reads PIETERSE and according to their systems i am VAN NIEKERK ... .THEY REFUSES TO ACCEPT MY ID DOCUMENT, so also one of the other members of the company.<br> <br> So who is not responsible??? This after two month, i hear this???? <br> Nothing was done on the previous complaint, all that was done, is a reference number \a complaint"number was issued ....<br> <br> AND NOTHING IS BEING DONE!!! FNB Refuses to update their system"

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Feb 2015, 16:35
Official
Hello magdapieterse,

Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.

Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.

Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)