1 reviews | Active since Dec 2016

04 Aug 2020, 10:56

D/O Cannot be reversed

I have been trying to reverse a debit order with FNB for over 4 weeks. I have tried calling the call centre cause the Debit Order cannot be reversed on the online banking and the APP and I am not getting any help even on the call centre number. I don't know what to do anymore. Can I please be HELPED!!!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Aug 2020, 11:27
Official
Good day Ms. Masabatha Fredrica Mathikge,  
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused. 

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback. 

The reference number is: ***NF. 

Regards,
 
FNB Customer Resolution Center
 
 ***

Best regards,