MR
Mogafeng R

1 reviews | Active since Mar 2018

03 Jul 2018, 15:00

disturbing unathorised transaction

I am tired of always reversing unathorised transaction from my FNB account if it is not R99 ,R89 is R299 . I have trusted and believed in your bank but now i am starting to doubt your abilities.

I need all aunothorised transaction not to transact any amount from my account because i did not give authority for this ongoing deductions, i believe my account has to be confidential to third parties not a play ground.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Jul 2018, 09:03
Official

Good day Mogafeng Rafapa,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to FNB Sales and Service Contact Centre who will investigate and provide you with feedback.

The reference number is ***NF.

Regards

Hello Peter Complaints Team

*** (option one)