DISSATISIFED, TIRED, DISAPPOINTED!!

Good Day,

I dont know how many consultants I had to chat with on the online chat service via my app to NO HELP ZERO ZERO til now.

Adelia,Nothukela and Bonolo. Firstly I had to explain my issue that was never sorted out on numerous occasions and I fail to understand why all these consultants had to say "We have had no response from me" where I have been speaking "typing" out and waited for service over 2hrs to no assistance. Wasted time, mind you these chats are saved and one is able to go back and check what the query was but NOOOOO I had to keep on explaining myself to nowhere. ZERO ZERO!

I am highly frustrated as this online chat is supposed to make things easier and faster well that deserves a zero from me.

my initial issue was the following:

Last week Tuesday (22 .2.2022) I initiated a bank verification on CSD which takes about 4 days to be verified, to date that has not happen and I have reached out to FNB to try and find out what the issue is on their end as they verify a bank account should you be banking with them. I need an answer asap.

DISSATISIFED, TIRED, DISAPPOINTED!!