SM
Sandiso M
1 reviews | Active since Jun 2018
02 Jun 2019, 21:38
Dissatisfied Fnb(First National Bank) client
My name is Sandiso Masengemi. I have had a very bad experience with Fnb(First National Bank). On the 31 May 2019, Fnb deducted an amount of R500 from my account without my permission. I have never agreed for Fnb to debit an amount of R500 from my account and I have never agreed for them to debt money from my account period . I am a very displeased client. I would like for them to return the deducted money back to my account as soon as possible. I am currently not working and i have communicated that to them. The money that they debited was money that i am trying so hard to use to genarate money so i can pay for the personal loan they debited money from my account for.
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FNB (First National Bank)'s replyOfficial
03 Jun 2019, 11:39Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
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FNB (First National Bank)'s reply03 Jun 2019, 11:39
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***