1 reviews | Active since Jul 2013
Dissatisfied FNB client- So So So disappointed
Hi
It is with great sadness that I actually have resorted to coming to Hello Peter to get some resolution from FNB.I have been a client of them for nearly a decade and the 1st time I experience challenges I am getting pathetic, disgusting service. To say I a disappointed is an understatement. There is no response what so ever regarding my query/complaint/concern.
All I get is an automated response which says nothing honestly. I know you might not need my business however this is no way to treat a client.I am EXTREMELY saddened by how I have been blatantly ignored by FNB when I should be receiving assistance and a resolution.
Dissatisfied Client
Good Day Keneilwe,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Keneilwe,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***