1 reviews | Active since Jun 2014
Dissatisfied client
Hi
On 25th of November 2019, FNB debited R1750 on my account for my credit card monthly installment. the beginning of December, i had to consultants contacting me saying that i short paid my credit card by R105, in which i dont know how i did that because the amount was debited by FNB.
Again, the same i get an sms from FNB saying that my credit card is in arrears i need to make an immediate payment of R2 223.
How the **** is my account in arrears when you guys just debited my account? now i just got a pop-up on my FNB stating that my credit card is in arrears.
Last month my card was blocked without my knowledge, i had to call the call centre. this month the same **** happened. How is my card in arrears when i tranfer money to it on a monthly basis?
after all that two ladies called with poor customer service, another one called me yesterday and when i asked her to transfer me to servicing she didnt want to, after the she leaves me hanging on the call for two minutes and she drops the line
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
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Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
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