1 reviews | Active since Feb 2019
Dissatisfied
Yet again!!! Endless issues which is now affecting my credit rating, my life & well being. The issue I been experiencing since the 19/02/19 ended today at the branch on the Glen. Thank you to Carl, Fortune & Marcia for assisting. But the issue is not with the staff at the branch, It is with FNB online & FNB credit card. Also with the courier company used. my online issue was fixed, Left the branch happy & continued with my day, I tried logging into my banking app now & it gives me a system error. Saying blocked, I logged in from my laptop, I then see that I have to cheque accounts opened, both different card and account numbers. My cards for my business, cheque,credit & petrol has not yet been delivered yet I continue receiving sms's saying to log in and activate my cards.
This switch to FNB has been both painful & a nightmare. It is affecting my life, my business, my staff, my clients.
FNB... Now I know why having been in the financial industry for over 10 years, I never banked with you or even approached you for anything.
Disappointed
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A follow up complaint has been re logged on your behalf and referred to the relevant department with ref : ***NF who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A follow up complaint has been re logged on your behalf and referred to the relevant department with ref : ***NF who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)