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Shelani N

1 reviews | Active since Jan 2020

30 May 2020, 11:20

Dissatisfied

Absolutely dissatisfied with your services.

3rd day in a row that I have been transferred from one consultant to another, on the phone for much longer than I can afford. My issue cannot be solved via the FNB app. And money keeps going off my account.

Went in to the actual bank a few weeks ago to solve this where I only received what can be called a really flustered service, it was like the consultant had no idea what he was doing running up and down - no one could help me or tell me what is happening on my account. 2 hours later, I left out of pure exhaustion. No resolution.

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