IM
Itumeleng M
1 reviews | Active since Mar 2019
08 Mar 2019, 19:00
Dissatisfaction with the service , very poor.
Am so disappointed with fnb, I haven't received any feedback regarding my query.
Instead I'm the one who keeps calling to find out what is happening. I just joined fnb, started using the account in February 2019 and now I regret why I switched to Fnb. On Monday I went to fnb midrand branch but I wasn't assisted.
I even explained to them that I transferred money via the app to my landlord on the 26 of Feb 2019, payment wasn't received. We have went to capitec even printed the statement, money isn't reflecting.
Now I am extremely angry, because fnb took my money and they not doing anything about it. I have to now keep on going to the branch.
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Replies (1)
FNB (First National Bank)'s replyOfficial
09 Mar 2019, 09:11Good Day,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply09 Mar 2019, 09:11
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)