Dissatisfaction of employees fnb

I went to FNB to do an investment. Next moment when I logged onto internetbank my savings account with the credit balance was REMOVED!!. Nobody know WHERE the money is nobody know WHO HAD ACCESS. AFTER I complained and tried to log on again my internet banking was BLOCKED!!!REQUESTING THAT I DO AN ID REGISTER FROM START AND READ 7pages of terms and conditions and accept. B E F O R E THEY!!!!-will grant me access!!! I called the manager Mr Goodman and gave him a piece of my mind and said I WILL NOT do that, they can't tell me who without my consent accessed my account and they can't tell me when that person took my savings and account of my profile AND THEN EXPECT ME??!# to do a ID WHATEVER,.... MY GOODNESS. I requested that the investment as well as my savings IMMEDIATELY BE DEPOSITED BACK IN MY CURRENT ACCOUNT, if they with a click of a button in minutes access my account for other NO CONSENT transactions! they can with a click of a button in minutes do as requested. I gave them till 12.00 FNB JUST SOLID IGNORE MY REQUEST. SHAME ON FNB AND THEIR CUSTOMER SERVICE. Sorry I don't feel safe at a bank who have no answers to your questions, who has unauthorised access and IGNORE your request. Be VERY careful with whom you bank!!