dissappointed

<p>I've app**** for a re-adavnce from fnb homeloans on the 01/08/2017,i was advised that my application was approved in principle provided that an assessment is carried out. An assessor will contact me shortly. The assessor has gone out and since i have been requested for body corparate financials. I have advised the agents that i have spoken to that there are no body coraporate financials as these are council flats.I have even advised by the agent to send a motivation to the lady handling the case( Lulu shabalala)</p> <p>Good day Lulu</p> <p> </p> <p>Trust that you are well</p> <p> </p> <p>Please be advised that I was referred to you by one of your agents regarding the body corporate financials.</p> <p>I advised the agents that there is no body corporate for the units where I’m currently residing</p> <p>I have enquired from the other occupants and they confirmed that there has never been a body corporate.</p> <p> </p> <p>I have app**** for a readvance specifically to do repairs to the property and therefore I kindly request assistance.</p> <p> </p> <p>Kind Regards</p> <p>Treve Jene Jacobs</p> <p> </p> <p>Good day</p> <p> </p> <p>Please be advised that matter has been referred to credit for assessment for verification. Feedback will be communicated once received.</p> <p> </p> <p>Regards,</p> <p> </p> <p><br /> </p> <p> <br /> <br /> <br /> </p> <p> <br /> <br /> <br /> </p> <p>Lulu Shabalala | Data Capturer | FNB Housing Finance | Consumer Segment<br /> 87 Frikkie De Beer Street Menlyn Place Pretoria 0102 | Tel: <span class="baec5a81-e4d6-4674-97f3-e9220f0136c1" style="white-space: nowrap;">(087) ********** <a style="margin: 0px; border: currentColor; left: 0px; top: 0px; width: 16px; height: 16px; right: 0px; bottom: 0px; overflow: hidden; vertical-align: middle; float: none; display: inline; white-space: nowrap; position: static !important;" title="Call: (087) ********** " href="#"><img style="margin: 0px; border: currentColor; left: 0px; top: 0px; width: 16px; height: 16px; right: 0px; bottom: 0px; overflow: hidden; vertical-align: middle; float: none; display: inline; white-space: nowrap; position: static !important;" title="Call: (087) ********** " src="data:image/png;base64,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" /></a></span> | Fax: <span class="baec5a81-e4d6-4674-97f3-e9220f0136c1" style="white-space: nowrap;">(011) ********** <a style="margin: 0px; border: currentColor; left: 0px; top: 0px; width: 16px; height: 16px; right: 0px; bottom: 0px; overflow: hidden; vertical-align: middle; float: none; display: inline; white-space: nowrap; position: static !important;" title="Call: (011) ********** " href="#"><img style="margin: 0px; border: currentColor; left: 0px; top: 0px; width: 16px; height: 16px; right: 0px; bottom: 0px; overflow: hidden; vertical-align: middle; float: none; display: inline; white-space: nowrap; position: static !important;" title="Call: (011) ********** " src="data:image/png;base64,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" /></a></span><br /> E-mail: ********** | App: Download FNB App | Web/Mobile: www.fnb.co.za <br /> </p> <p> <br /> </p> <p>First National Bank - a division of FirstRand Bank Limited. An Authorised Financial Services and Credit Provider (NCRCP20).<br /> </p> <p> </p> <p>I then called in on Friday and spoken to an agent advising that we will capture on the system that its council flats, no body corparate financials exists.</p> <p> </p> <p>This morning i had eqnuired again form Lulu and her response to me.</p> <p>Good day</p> <p> </p> <p>Please see below feedback from the Credit Department regarding the Body Corporate.</p> <p> </p> <p>Kindly note that without the financials unfortunately application will be declined.</p> <p> </p> <p>Regards,</p> <p> </p> <p>Lulu Shabalala</p> <p> </p> <p>______________________________________________________________________</p> <p> </p> <p>The complex was established 1970 and it is supposed to have BCFS.</p> <p> </p> <p>When BCFS are not available we are not able to assist client, the purpose of BCFS are to see if the complex is well maintained and the financial position of the complex.</p> <p> </p> <p>Hope the above is in order.</p> <p> </p> <p> </p> <p><br /> </p> <p> <br /> <br /> <br /> </p> <p> <br /> <br /> <br /> </p> <p>Lulu Shabalala | Data Capturer | FNB Housing Finance | Consumer Segment<br /> 87 Frikkie De Beer Street Menlyn Place Pretoria 0102 | Tel: <span class="baec5a81-e4d6-4674-97f3-e9220f0136c1" style="white-space: nowrap;">(087) ********** <a style="margin: 0px; border: currentColor; left: 0px; top: 0px; width: 16px; height: 16px; right: 0px; bottom: 0px; overflow: hidden; vertical-align: middle; float: none; display: inline; white-space: nowrap; position: static !important;" title="Call: (087) ********** " href="#"><img style="margin: 0px; border: currentColor; left: 0px; top: 0px; width: 16px; height: 16px; right: 0px; bottom: 0px; overflow: hidden; vertical-align: middle; float: none; display: inline; white-space: nowrap; position: static !important;" title="Call: (087) ********** " src="data:image/png;base64,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" /></a></span> | Fax: <span class="baec5a81-e4d6-4674-97f3-e9220f0136c1" style="white-space: nowrap;">(011) ********** <a style="margin: 0px; border: currentColor; left: 0px; top: 0px; width: 16px; height: 16px; right: 0px; bottom: 0px; overflow: hidden; vertical-align: middle; float: none; display: inline; white-space: nowrap; position: static !important;" title="Call: (011) ********** " href="#"><img style="margin: 0px; border: currentColor; left: 0px; top: 0px; width: 16px; height: 16px; right: 0px; bottom: 0px; overflow: hidden; vertical-align: middle; float: none; display: inline; white-space: nowrap; position: static !important;" title="Call: (011) ********** " src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAABAAAAAQCAYAAAAf8/9hAAABcklEQVR4XpXTPUvDUBTH4aR2c2hBQXGpTiIORhBcBOvgYKf0Awi+4Ggr1MVPIIrYdnEpShddHIyLi6AVXVxsRRDRwbi4KNgu4lCIv8i/i6QRDzycy+09555LqOl5nhEUptPoJe1iDHU8oYlrlDw79m4QEbSLPexzsIc8hDRm8YBjLpj4q8EgxQdab+MNd4ghhQ2adIc1+ORAFEnWWfTDRp7GDfImlsIavKALLuqoqMGUCs4wHtagiQ5uc8kDyCOBKlP1k78QNTOZnMXCQRxWsbjl6iuskV41SQG2Gj9rikvcR1WcgKFDBa1LOEUK56hqv8BUFV3SGWkVS9JQ6Dsv4wQ1DKMPORUvkm78BhdQMI1CTa5I0yrcwSFqFD+SZ7DQesIkCG5S/JpkHYERQRmuNsrZ7Grc+Ef8/Bcoslkfae8Wc7CUHZ++TuAEBj86pHntjaDKXllPy6PW/gkKFaThwp/K87N8hDcQTTKKFTioSxqB8Q2BNX5JtAljwgAAAABJRU5ErkJggg==" /></a></span><br /> E-mail: ********** | App: Download FNB App | Web/Mobile: www.fnb.co.za <br /> </p> <p> <br /> </p> <p>First National Bank - a division of FirstRand Bank Limited. An Authorised Financial Services and Credit Provider (NCRCP20).<br /> <br /> </p> <p> </p> <p>From: Shabalala, Lulu <br /> Sent: 10 August 2017 02:38 PM<br /> To: 'Jacobs, T. (Treve Jene)'<br /> Subject: RE: ********** 741587 body corporate</p> <p> </p> <p>Good day</p> <p> </p> <p>Please be advised that matter has been referred to credit for assessment for verification. Feedback will be communicated once received.</p> <p> </p> <p>Regards,</p> <p> </p> <p> </p> <p>I have not been called nor advised via sms that this application was declined. The motivation was not even taken into consideration. I wanted to apply for the advance to do some repairs to the property,but its seems that FNB does not want to assist there cleints in doing so.</p> <p> </p> <p> </p> <p> </p>