1 reviews | Active since Jul 2018
Dissappointed
i have transfer money via e wallet however i have enter 1 digit incorrect therefore the person i was sending the money to did not received. i have call FNB call center on the 07 July 2018 to inform them and requested that the money to be transfer back into my account. i was promise money will be reverse at charge of R50 , I have agreed and i was told money will be in my account within 3 working days. I called yesterday again to do the follow up and i was informed money will be in my account yesterday, Today its Friday and the money has not been paid into my account.
Good Day,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
***
I do apologise for any inconvenience caused.
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
***
I do apologise for any inconvenience caused.
Regards,
Client Experience Team
Email address: ***
Tel number: ***