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julian N

1 reviews | Active since Jul 2017

10 Jan 2019, 10:20

DISSAPPOINMENT WITH FNB

dissappointed that FNB cannot offer me a temp loan. I am aware that the credit score is taken into consideration however i feel dissappointed as well as FNB does not offer me a cellphone which is part of their offers.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply10 Jan 2019, 12:24
Official
Good day Julian,

Thank you for taking my call earlier.

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

 As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.

I have referred the matter to the relevant department who will provide feedback.

Once again I do apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints Team

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