AG
Andre G
1 reviews | Active since Jul 2020
07 Nov 2023, 11:08
Dissappearing money not paid back!!!!
I had payshaped from my fnb to absa account on the 27th October 2023,the transaction failed and I have sent numerous emails as the money has still not reflected back in my fnb account.
I am currently in new Zealand and have called only to be tossed to all the departments without any help and then cut off.
Difficult to get this sorted from overseas but I would like my money back!!!
Very disappointed with fnb and customer support as going overseas was the reason I opened an account in the first place.!!!
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Andre G's updateReviewer Update
09 Nov 2023, 11:22I have received feedback saying I had insufficient funds in my account at the time of the payshap transfer, this is impossible as I made sure there was. I had to then take funds from savings to cover what fnb had not refunded to my account.
I have rep**** to the email stating please go carefully through my account as fnb people have definitely not done there proper research.
I want a proper response and I want the money that is still owed to me!!!!!
I am overseas and this is not at all what I expected from Fnb, I'm tired of this been brushed off with a quick response but no detail and no care.
Please sort this out ASAP!!!
I have rep**** to the email stating please go carefully through my account as fnb people have definitely not done there proper research.
I want a proper response and I want the money that is still owed to me!!!!!
I am overseas and this is not at all what I expected from Fnb, I'm tired of this been brushed off with a quick response but no detail and no care.
Please sort this out ASAP!!!
AG
Andre G's update09 Nov 2023, 11:22
Reviewer Update
I have received feedback saying I had insufficient funds in my account at the time of the payshap transfer, this is impossible as I made sure there was. I had to then take funds from savings to cover what fnb had not refunded to my account.
I have rep**** to the email stating please go carefully through my account as fnb people have definitely not done there proper research.
I want a proper response and I want the money that is still owed to me!!!!!
I am overseas and this is not at all what I expected from Fnb, I'm tired of this been brushed off with a quick response but no detail and no care.
Please sort this out ASAP!!!
I have rep**** to the email stating please go carefully through my account as fnb people have definitely not done there proper research.
I want a proper response and I want the money that is still owed to me!!!!!
I am overseas and this is not at all what I expected from Fnb, I'm tired of this been brushed off with a quick response but no detail and no care.
Please sort this out ASAP!!!