1 reviews | Active since Jul 2014

02 Jul 2018, 12:04

Dissapointing service

How long exactly does it take to get a replacement cheque card.I app**** online for a replacement card on the 25th June 2018,to this day there hasnt been any correspondence from fnb regarding that.I am getting tired of this bank's mediocre service and I am really walking away as there are better banks that will appreciate me being one of the customers.

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Jul 2018, 12:44
Official

Good Day Tsholo

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to your banker to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***

's update04 Jul 2018, 14:46
Reviewer Update
Even after promising to get back to me,you still did not?Am I that unimportant to you?