Dissapointing FNB Service

I have been banking with fnb for years so it is with great saddness that I am writing this review. My previous bank card expired end of Feb and I had challenges with fnb to deliver my card. I had to request my card. The card finally arrived and now i am not able to activate it. The services is mostly not available. When i did find it was available it says my card is invalid. I have contacted the service online bankers but they are just guessing what could be wrong. The atm says the card is invalid but fnb online the card is active. The last online banker told me the card is blocked....the cards is active according to online banking. And how did i block the card if i didnt even get to use it. This is frustrating. Its almost a month of back and forth.