SV
Shiraz V
1 reviews | Active since Apr 2015
17 Mar 2016, 09:11
Dissapointing
Got a LG G4.Its now 5 nonths old and the fone is giving me issues.Its not booting up.Emailed FNB smart devices and the next day they responded and made the necessary arrangements that the courier company will be in contact with me in the next 24/48 hours.Its almost a week now and nobody has made contact with me regarding the pick up of the device.I have emailed fnb twice with no response.Im siting without a phone.<br> This is absolutely Dissapointing.<br>
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Replies (1)
FNB (First National Bank)'s replyOfficial
17 Mar 2016, 09:44Hello Shiraz Vadia,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 890247.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 890247.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply17 Mar 2016, 09:44
Official
Hello Shiraz Vadia,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 890247.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 890247.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)