1 reviews | Active since Sept 2020
DISSAPOINTED WITH FNB ASPIRE ACCOUNT
*** - I am really disappointed with FNB Aspire account team. I was on Easy account 3 months ago and when I found a job my employer advised that they are unable to deposit / eft amounts more than R3000 and asked that I change my account. I called FNB to upgrade my account to Easy to Aspire account, however we are still experiencing the same issue. My Aspire account doesn't work as a cheque account because deposits more than R3000 bounce back. For the past 3 months my employer had to do the deposit manually and you charged them every time. Currently my fees on Aspire are for a cheque account and for the past three months the account has been operating as an EASY account and that is unfair if my employer has to tell me that I will unfortunately not be paid due to issues with my account. I have spoken to several of your agents, and they have assured and advised me that account is fine but just last week my employer advised that they are still experiencing the same problems with my account. When they tried to pay my salary, it bounced back AGAIN. PLEASE LET ME KNOW IF YOU CAN'T FIX THE ACCOUNT THEN I CAN GO TO ANOTHER BANK BECAUSE WE CAN'T STUGGLE WITH ONE ACCOUNT FOR 3 MONTHS AND NO ONE IS ABLE TO HELP (Aren't you the ones that asks "how we can help you"). I would not want my account number to change but the actual facility of the account needs to change so it accommodated payments more than R3000. My alternative numbers: *** or ***
Thank you
Regards
Thank you
Regards
