Dissapointed FNB Customer
I have been a FNB customer for many many years now. All my accounts (current, savings and credit cards are with FNB) - and I have always told everyone what a great bank it is. But lately I had a very bad experience. In total R 360 was deducted from my account due to the fact that I did not have sufficient money in my account. I did transfer money from my linked savings account to the current account but after that another R 120 was deducted. For what? How ********* is that?
I have phoned, emailed, secure chat - but now feedback from FNB has been received.
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Replies (2)
FNB (First National Bank)'s replyOfficial
03 May 2019, 12:40Good Day Hanlie Venter
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref : ***
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref : ***
Regards, Hello Peter Team Tel number: ***
FNB (First National Bank)'s reply03 May 2019, 12:40
Official
Good Day Hanlie Venter
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref : ***
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref : ***
Regards, Hello Peter Team Tel number: ***
FNB (First National Bank)'s replyOfficial
03 May 2019, 12:40Good Day Hanlie Venter
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref : ***
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref : ***
Regards, Hello Peter Team Tel number: ***
FNB (First National Bank)'s reply03 May 2019, 12:40
Official
Good Day Hanlie Venter
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref : ***
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref : ***
Regards, Hello Peter Team Tel number: ***