MH
MARKO H
1 reviews | Active since Mar 2012
23 Nov 2015, 08:42
Dissapointed!!!
On the 11th of November I went to FNB Nelspruit Pinnacle to get a \Account Confirmation Letter"for a claim to be paid out. The institution that is paying out the claim told me that is would only take 5 working days for the claim to pay out...after a week I felt that something is not right"
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FNB (First National Bank)'s replyOfficial
23 Nov 2015, 09:36Hello mheunes,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 817355.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 817355.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply23 Nov 2015, 09:36
Official
Hello mheunes,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 817355.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 817355.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)